Tradewing, Inc. (“Tradewing”, “we”, “us”, or “our”) is committed to protecting the privacy of our users and partners. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform and services. By using Tradewing, you agree to the practices described below.
1. INFORMATION WE COLLECT.
We collect the following types of information from members and association administrators:
- Personal Information: Name, email address, organization/association affiliation, job title, profile photo, and other account registration data.
- Usage Data: Platform activity, feature engagement, IP address, browser type, device information.
- Communication Data: Messages, posts, and interactions within the platform, where applicable.
- Third-Party Integrations: Information obtained through integrated services (e.g., Zoom, Salesforce) based on user or admin authorization.
2. HOW WE USE INFORMATION.
We use your information to:
- Provide and operate the Tradewing platform.
- Customize user experiences and improve platform features.
- Respond to support inquiries and provide customer service.
- Analyze usage trends and engagement for platform improvement.
- Communicate with you about updates, features, and platform changes.
3. INFORMATION SHARING AND DISCLOSURE.
We do not sell your personal information. However, we may share information under the following circumstances:
a. With Your Association. If you are a member of an association using Tradewing, your association administrators may have access to your name, email, and engagement data for internal purposes and member management.
b. With Data Partners for Aggregated Analytics. From time to time, we may work with trusted analytics and data partners to help associations better understand trends and engagement across the professional landscape. This may include sharing limited identifying information such as member names and association affiliation, strictly for the purpose of producing aggregated, anonymized insights across associations. These partners are bound by confidentiality and data protection agreements and are prohibited from using this information for marketing, resale, or unrelated profiling.
Associations may opt out of participating in these broader analytics collaborations. We will notify associations before any such sharing and offer them a mechanism to review or decline participation.
c. Legal and Safety. We may disclose information where required by law, legal process, or to protect rights, safety, or prevent fraud.
4. DATA RETENTION AND SECURITY.
We retain your information for as long as your account is active or as needed to provide services. We use industry-standard security practices to protect your information from unauthorized access or disclosure.
5. YOUR RIGHTS AND CHOICES.
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of data sharing with analytics partners via your association’s preferences.
- Request a copy of the data we hold about you.
To exercise these rights, contact your association administrator or email us at support@tradewing.com.
6. UPDATES TO THIS POLICY.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Continued use of our services after updates constitutes agreement to the revised policy.
7. CONTACT US.
If you have any questions about this Privacy Policy, contact us at:
- Tradewing, LLC.
- Email: support@tradewing.com
